Solutions

Like most corporate training and programs that attempt to cause human beings to change from the outside-in, Diversity programs typically produce temporary and limited results at best. Just as government mandated diversity policies can produce surface level temporary changes followed by deep seated resistance, so do similar corporate training programs have a like effect. Diversity without UNITY produces CHAOS, and INCLUSION never works because no human being wants to be “Included.” People want to be CELEBRATED NOT INCLUDED. Imagine the difference between the cohesion, team spirit and effectiveness of an NBA or WNBA team where Unity is the goal and Diversity is Celebrated rather than Tolerated compared to a kid on a school playground team who gets picked last so that he or she can be INCLUDED. The Excellent Cultures Method focuses on building Cultures of UNITY THAT CELEBRATE DIVERSITY and MEANINGFUL LASTING CHANGE FROM THE INSIDE OUT. When you have a CORPORATE CULTURE OF UNITY THAT CELEBRATES DIVERSITY, EQUITY occurs automatically as a fruit of the Unity Celebrating Diversity Culture. That’s why the process not only works but produces superior performance and lasting results.

The days of just building a good mousetrap are over. You only stay in front by coming up with ideas that your competitors haven’t thought of yet. To do this you need a team of people that are not just talented and engaged, they are FAST, MOBILE, QUICK TO CHANGE, HATE LOSING AND LOVE TO WIN. That’s what a CULTURE OF CORPORATE INNOVATION is all about and why you need one today more than ever before. Excellent Culture’s Corporate Innovation team lead by former Shark Tank Star Kevin Harrington have the knowhow and strategies to make this a reality in your company.

Human beings resist change. Most leaders try to implement change intellectually by selling employees on why the new way will be better without engaging the hearts and minds of their people. This is why 70% of change initiatives fail to deliver promised results. 100% of culture based change initiatives succeed.

Human beings produce what their subconscious expectations govern them to produce. While improved systems and processes help, low expectations never produce excellence. Excellent Cultures knows how to raise human expectations.

Real teams love working together because they have more fun and get better results together than they do apart. Individuals are willing to sacrifice self for the good of the team because they know this ultimately benefits them more than selfish internal focus. Real teams are created by intent not accident.

The spirit of continuous improvement through self-actualizing individuals lies at the heart of Lean Process Improvement. Excellent Cultures knows how to produce Lean Culture to empower Lean Process.

Most reorganization projects devastate people and destroy relationships. The company ends up paying a heavy price of down time, costly turnover and legal fees while people adapt to the new structure.

Research proves that people at their best use 8-10% of their God-given potential. Why is this? Excellent Cultures Breakthrough Thinking Tools & 4 Step Process empowers more.

Every successful business has a well thought out strategic plan. Most strategic plans are limited to the capacity and intellect of a few smart leaders. This is why they go flat over time. Excellent cultures engage the hearts and minds of everyone in the organization and blow past traditional Strategic Plans. Get an Excellent Cultures Strategic Plan for Your Business.

Every great business has great leaders. 70% of all leaders produce negative, defensive behavior in their people by the way that they lead. Unfortunately you won’t find any leader who will agree that they are part of this majority. These leaders have no idea that they do this or how to change the way that they lead to produce more positive results. Excellent Cultures Leadership Calibration Data Based Coaching changes how leaders lead by identifying the root causes of poor leadership and transforming them into powerful strengths that produce great results.

Every excellent business has clearly defined corporate values, guiding principles or a codes of ethics to guide the behavior and performance of leaders and employees. Unfortunately, most firms stop short of full potential by merely posting these statements on websites or in gold frames in their corporate lobbies. Then, they wonder why they have difficulty getting their folks to live their values.

Excellent Cultures Data Driven 4 Step Process gets to the root of true values with our Business Culture Assessment. Our process then engages the hearts and minds of all associates in not only defining your values but guaranteeing that they are lived out in daily work with our Measurable Behavior assessment tools. Having solid values is one thing. Living them out with free will accountability in the day-to-day workplace is another. Choose the latter for your best performance.

Engaged employees love their jobs and work in a culture where everyone wakes up 2 hours early every morning and can hardly wait to get to work. Since Employee Engagement is a “FRUIT,” what’s the “ROOT?” A quick review of our case studies will reveal that an Excellent Culture is the “Root” that produces employee engagement. Read about Toyota Puerto Rico’s 95% Employee Engagement or catch the short video describing How Lynden Transport Increased their Employee Engagement by 29% resulting in $3.7 million in cost savings. There are many factors that cause this type of highly engaged corporate culture. Excellent Cultures’ Seasoned Professionals know how to use scientific data tools to quickly engage every employee in taking full ownership of the type of culture that they will give their all for and then sustain it.

Today’s managers learn by osmosis, the seat of their pants, the leaders who once lead them, instinct and happenstance. Unfortunately few organizations train professional managers any more. As a result they pay a high price in turnover, underperforming people and deny that Gallup’s statistics of 70% disengaged employees report to them. Excellent Cultures trains excellent managers with proven strategies based on solid principles that produce great results.

Why is it that business leaders never see the hidden ugly stuff that comes with an acquisition until 90 days after the deal is closed? What’s the hidden cause behind why mergers always result in prolonged periods of low performance following the merger even though the purpose of the transaction was increased efficiencies? Excellent Cultures’ Business Culture Assessments give wise leaders the due diligence tools to avoid costly people related stuff that slows down the success of mergers & acquisitions.

Businesses don’t grow in straight lines headed upward. They grow in stair steps usually heading down for a period of time before they head back up again. Sometimes they never head back up again. Why is it that the strategies that grew a small business to mid-market or mid-market to enterprise work in reverse when moving to the next level? Excellent Cultures’ scientific data instruments and seasoned professionals know the seasons of business growth and how to plan strategies that address root causes the drive business performance.

Successful succession planning is more than deciding who’s going to replace who in the next season of your business. It’s about successfully making the transitions from A to B and B to C in manner where everybody wins, especially your business. Great plans can produce terrible results when implemented without wisdom, timing and understanding of the hidden factors that drive and govern a business culture. Excellent Cultures’ tools and seasoned professionals equip your leaders to successfully implement great plans as well as design them.

Gallup tells business leaders that 70% of our workforce is disengaged. None of us believe that their statistics are about our people or our leaders but they are. Industry experts now tell us that turnover costs our businesses 16% of an employee’s annual salary but none of us believe that either. Some industries just surrender to the belief that “high turnover is just the way that it is in our business.” Excellent cultures cut turnover in half time and time again. How much is unnecessary turnover costing your business? How much turnover is unnecessary?

Sales people are like amateur golfers. They produce based on their habits, beliefs and subconscious expectations rather than their talent or ability. Why is it that a golfer who knows that they have a twenty handicap can shoot a 36 on the front 9 and then always blow up on the back side? Why don’t they perform according to their talent and potential instead of stinking thinking?

Pro-athletes pay sports psychologists large fees to help them learn the skills and techniques to maximize the use of their talent and potential. Your sales people and sales managers don’t need a high priced sports psychologist. They can learn these same skills and techniques from Excellent Cultures Breakthrough Thinking training. Do low performance expectations have your sales professionals trapped using only a fraction of their God-given talent and potential?

Family businesses are different than non-family businesses. Most allow nepotism and favoritism to tangle up the performance of their people and ultimately destroy relationships between family members. Parents either spoil their kids or put so much pressure on them to outperform others that it crushes both the child and the relationship. Family business founders are notorious for being stubborn, over-aggressive micro-managers.

Scientific research has now proven that second generations of successful business owners either underperform or over stress and self destruct because of these culture based issues. Excellent Cultures’ scientific Business Culture Assessment tools help family leaders get past family baggage & lead their people like human beings without entanglements of nepotism or workaholic over-performance. Thus the true value of both the family and the business are preserved.

Dr. Collins taught us it’s easier for a lousy organization to become a great one than for a good one to move to greatness. The only thing worse than a failed business is a complacent one because complacency soon leads to failure. Excellent Cultures specializes in Good-to-Great transformations with nearly four decades of experience, precise, unique, proven strategies and documented case studies.

Businesses become successful by serving their customers well. As time goes on they grow, get larger and more successful only to become so focused on sales, profits, quarterly reports and other metrics that they lose track of why they got into business in the first place, to serve their customers. Or, they simply get so busy serving their customers while growing that they don’t realize that once a tipping point is reached, serving their employees now takes priority over serving customers. Imagine what it would be like to go on a diet and never get on the scale. This is why Excellent Cultures provides root cause data driven solutions at the core of every customer solution.

Managers and workers have been clashing as long as there have been managers and workers. While strong differences of opinion will always exist around wages & benefits, successful organizations ground their differences in full agreement on a culture that both sides want to leave as a legacy to their children and grandchildren. Excellent Cultures has countless experiences where workers and managers have pulled together to produce record productivity, customer satisfaction, cost savings & reduction in grievances where differences were overshadowed by a commonly designed, owned, & measured data driven business culture.